When Can Lawyers Start Using Reaction Gifs?

Question for my lawyer friends: Have .gifs become widespread enough that we can start including reaction .gifs in emails to insurance adjusters and opposing counsels? Or, do I have to wait a few more years for the technology to become more commonplace before this is appropriate?

I feel like including .gifs would help me advocate for my client and communicate more clearly with others. 

I feel like including .gifs would help me advocate for my client and communicate more clearly with others. 

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How to Listen to and Tell People about Let's Start a Law Firm

For the last few months, I've been recording a podcast with my buddy, Annie O'Connell, about how to start a law firm. It's called "Let's Start a Law Firm" and it's been a lot of fun. One of the more consistent things that we hear from listeners is that they're not lawyers, but they're running small businesses and still find our thoughts on running a law firm useful in their own businesses. That's extremely gratifying to hear. 

If you are new to listening to podcasts, two thing: First, WELCOME! Second, you may want to consider getting a dedicated app on your iPhone or other mobile device to listen to podcasts. This class of apps is called "podcatchers" and you can buy them in the App Store. Ben uses Downcast. Instacast is very popular with the nerds, as well. Annie uses Stitcher and Ben is not judging her for that. 

You can subscribe to the podcast feed in iTunes  to get future episodes automatically. If you like the show, please rate the show in iTunes or leave a review. There's really nothing better you can do than rate and/or review the show on iTunes to help new people find this podcast. Of course, tweets and links on Facebook don't hurt, either. 

If you're not into iTunes, you can always listen online at Let's Start a Law Firm. You'll also find show notes for all our shows at Let's Start a Law Firm

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Amazing Rhetoric from RFK

I can't believe we used to have politicians who spoke like this.  

Too much and too long, we seem to have surrendered community excellence and community values in the mere accumulation of material things. Our gross national product, now, is over eight hundred billion dollars a year, but the GNP—if we should judge America by that—counts air pollution and cigarette advertising, and ambulances to clear our highways of carnage. It counts special locks for our doors and the jails for those who break them. It counts the destruction of our redwoods and loss of our natural wonder in chaotic sprawl. It counts napalm and the cost of a nuclear warhead...and the television programs which glorify violence in order to sell toys to our children. Yet the gross national product does not allow for the health of our children, the quality of their education, or the joy of their play. It does not include the beauty of our poetry or the strength of our marriages; the intelligence of our public debate or the integrity of our public officials. It measures neither our wit nor our courage...it measures everything, in short, except that which makes life worthwhile.

 

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My Guide to Guides for Apple's New Operating System

If you're thinking about upgrading to Mavericks (or already have) you owe it to yourself to take a little time to learn about the under-the-hood features of Apple's newest (and free-est) operating system. As a solo attorney, I rely on Apple's products and software to get my work done every single day and divide my computing life to "before I bought a MacBook in 2004" and "after the switch". If you want to learn more about all that, listen to "Let's Start a Law Firm."

Non-nerds may not know that John Siracusa has been reviewing Mac operating systems for over a decade and his latest installment provides users not only an exhaustive review of the changes, but also places those changes in a historical context. This makes the review less of a operating system review and more a crash course in Apple's evolution.   

This post is really just to point non-nerds to Siracusa's review, but if you want more reading, here are two more useful links:  

Federico Viticci's Tips, Tricks, and Details 

Macworld's Installing Maverick's Guide

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I'm talking about consumer law at UK's law school

I tried to write this announcement in a way that might have captured the attention of me-circa-2003... I'm really grateful to UK's career services team for helping me set this up.  

Ben Carter is going to be talking about consumer law and solo practice on Friday at noon in Room 213. 

He will be buying your time and attention with Pizza Hut pizza. 

The lunch is sponsored by the National Association of Consumer Advocates (NACA). Ben will be talking about the work he does as a consumer attorney: prosecuting auto fraud, defending collections actions, helping homeowners facing foreclosure, consumer class actions, prosecuting insurance bad faith, and on and on and on. 

You might want to go if any of the following things are true: 

  • You do not have a job. 
  • You do not have any prospects of having a job. 
  • You went to law school to do good. 
  • You are angry—so angry—at the banks, servicers, and Wall Street bigwigs that ran our economy into the ground. 
  • You went to law school to help people with heartbeats. 
  • You cheer for underdogs. 
  • You want to live your life as a friction to the machine
  • You want to open your own firm someday. 
  • You like pizza.

Ben is a solo practitioner at Ben Carter Law PLLC. Before starting his own firm, he worked for three very good trial attorneys in Louisville, the Legal Aid Society, the Public Defender's Office in the Republic of Palau, and for Judge Wingate of the Franklin Circuit Court. 

With Annie O'Connell, Ben hosts a podcast called Let's Start a Law Firm. It's about dog breeding. Just kidding. It's about starting a law firm. It's available for download in iTunes and show notes are at http://benarterlaw.com/letsstartalawfirm

 

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Louisville, Don't Miss this Party

The Network Center for Community Change's annual Chill 4 Change fundraiser is this Saturday at 7 p.m.

Friends,

Louisville's most righteous nonprofit, The Network Center for Community Change, is having its annual "Chill 4 Change" fundraiser this Saturday night. Read more about NC3 and Chill 4 Change. 

If I were to follow convention, I would exhort you to attend or donate by referencing the awesome work NC3 does in Louisville around educational equity, workforce development, and family financial stability. I would explain that NC3 is a client of mine. They pay me to continue encouraging our elected officials to adopt policies to remedy the fallout from the ongoing foreclosure crisis.

But, I'm not conventional and neither is NC3. In an era defined by the contradiction—enormous wealth going to very few, unemployed college graduates, electronic connectedness supplanting connection IRL—NC3 combines an old-school commitment to bringing diverse communities of people together with a new-school approach to community organizing. I don't know of another organization doing work as interesting as NC3.

Am I biased? You bet. Am I wrong? Come to Chill 4 Change and find out for yourself. 

At Chill 4 Change, you'll meet the people behind Louisville's most daring nonprofit. They're not bad dancers, either, so wear comfortable shoes.

If you're ready to buy tickets, this is the link for you

 

Why I will not be renewing my Westlaw subscription in 2016...

Westlaw is, in my opinion, the best legal research software available. That's why I chose to buy a subscription from them. That's why I agreed to pay them $350 a month for the service. 

A few months ago, I moved offices to a place that offers Lexis to its tenants. That service is included in the price of my rent.  

I no longer needed Westlaw and would be content to use Lexis, which is a slightly less great product and save $350 a month. I asked Westlaw how much it would cost me to buy out the rest of my contract and they quoted me a figure that was more than $9,000. In other words, I could stop using Westlaw if I just paid for the rest of my three year contract up front. Instead of charging customers a reasonable early termination fee, they think that "every agreement made with West should be honored by both parties".

You know what I think? I think things change. And, I think companies ought to account for the fact that things change.  

I understand that the contract says what it says. I'm not disputing my obligation to pay under the contract. But, I also understand that I will only do business in the future with companies that understand that circumstances change and customers should be allowed to end contracts early for a reasonable early termination fee. So, I won't be renewing with Westlaw even though they offer the best legal research software because the terms under which they offer that software are unreasonable. And, because the tone of this letter is intolerably self-righteous.

So, attorneys who listen to my podcast or who read this blog, remember: just because a service may be the best, when it's combined with onerous or unreasonable terms and conditions, it can quickly become a poor option. It is an expensive lesson for me to learn. West could allow me to pay a reasonable early termination fee, but instead has insisted on continuing to provide me with a service I don't need. This short-sighted and greedy position will make them $9,000 over the next three years but won't make them a dime more.

Fortunately for me, in 2016 I expect the market for legal research options to be extremely competitive with Lexis, Fastcase, and CaseMaker all improving quickly. In my opinion, West should be concentrating not only on continuing to create a great service, but improve their product by pairing that product with humane terms and conditions that would foster customer loyalty. With the market of legal research options only getting more competitive, customer loyalty is going to matter a lot more than West currently appreciates.

Perhaps West's willingness to forgo customer satisfaction in favor of short-term profits reveals just how competitive the market has become for a company that used to enjoy a monopoly on the legal research world...

Bicycling: An American Tradition

Great infographic from ChangeLab Solutions about the trajectory of transportation policy in America and the effort to reclaim the bicycles' rightful place on our roadways. Plus, great quote from Susan B. Anthony:   

I think [bicycling] has done more to emancipate women than any one thing in the world. I rejoice every time I see a woman ride by on a wheel. It gives her a feeling of self-reliance and independence the moment she takes her seat.
— Susan B. Anthony
The ACLU Wins One for Kentucky Voters

Still reading the Order granting the Plaintiff's Motion for Summary Judgment myself.  

Definitely in awe of Bill Sharp, Dale Ho, and Laughlin McDonald. 

For the reasons set forth below, this three-judge district court shall GRANT Plaintiffs’ Joint Motion for Summary Judgment, DECLARE that the 2002 state legislative electoral districts are presently unconstitutional, and permanently ENJOIN any future election from being conducted pursuant to these districts. Importantly, this Order does nothing to prevent the Kentucky General Assembly from crafting redistricting legislation during the August 19, 2013 special legislative session. What it does do is prevent the General Assembly
from falling back on lines that will be over a decade old if they fail.
Kentucky Attorneys: Time to Get a Website

My client comes into my office after having been served by the Sheriff with a Complaint. Or, I file a Complaint for a client and then get an Answer back from the Defendant's attorney. The first thing I do in either situation is try to learn a little bit about the attorney representing the other side. I go to Google. I type in the attorney's name and the city and state in which they practice.  

Many times (and all-too-often), I get a page of results from sites like yellowpages.com, manta.com, topix.com, merchantcircle.com, and switchboard.com. That is to say, I get a bunch of garbage. 

I am consistently shocked at how little Kentucky attorneys seem to care about how they look online. I understand some established attorneys don't need  a website to get clients. But, even if you're not looking to find clients online, people (other attorneys) are still searching for you online. And, we're judging you. We're sizing you up.

I use the care you put into your website as a rough analog for how much care you're going to put into your client's case. If you don't care enough to have at least a homepage to present to the world, how hard are you going to research that response to my Motion for Summary Judgment? How hard are you going to think about the discovery requests you send? 

Is it a perfect test to use for sizing up my opposition? Nope. There are certainly some attorneys who have whipped me pretty hard who have abysmal or nonexistent websites. But, it works more often than not.  

Look, if your litigation strategy is inspired by Muhammad Ali's Rope-a-Dope, well congratulations: it's working. When you don't have a website, I'm totally underestimating your devotion to your craft and the care you bring to it. 

I'm guessing that judging attorneys by their websites didn't used to be as useful or accurate as it is today. But, that's because it used to be hard to have a website. Now, it couldn't be easier (or less expensive). The fact that it's 2013 and you still don't have a website is inexcusable. My site is hosted on Squarespace.com. I pay Squarespace $8 a month for this site.

EIGHT DOLLARS. 

If you want help getting set up on Squarespace, let me know. I have helped other attorneys and can help you individually. Or, if enough people express interest, would consider doing like a half-day workshop to help lawyers launch their websites in a single morning. Individual help costs $1,500. The workshop would, I expect, cost around $400 and would happen on a Saturday morning.

Along with that azz, include the data

I heard a harrowing story last night of a young man who lost 38 weeks of photos and video from a cross-country road trip because his car was broken into in Fargo, North Dakota. All his data was on his computer, backed up to thumb drives that were also in his car (and also stolen).  

Can you feel that pain? He was making a film . 

Gone.  

I think there are two lessons here. First, don't go to Fargo. Second, while you are busy backing that azz up, include your data in that backup.  

When I get the dough, I'm going to use File Transporter. For now, I backup on external drives that I store off-site and Dropbox.  

Sidebar: I really love this excerpt from the Wikipedia article about "Back that Thang Up", the non-explicit version of "Back that Azz Up": 

"The song, an explicit exploration of the same themes as Sir Mix-a-Lot's "Baby Got Back..."

And, for your Thursday pleasure (and because this is how my brain works): an extremely white version of "Baby Got Back":

Fill Judicial Vacancies and Solve the Student Loan Crisis

With three years left in office, I really only want the Obama Administration to do two things: 1) Fill judicial vacancies and 2) solve the student loan crisis.  

I know, I know. There are lots of other important things the country needs (immigration reform, arbitration reform, election reform, etc., etc.) 

I know, I know. The Obama Administration can't do these things alone, but it can  use its bully pulpit more effectively in these areas. 

If this chart (more charts on student debt available at Mother Jones)  doesn't make you soil your red, white, and blue undies, then you're not wearing red, white, and blue undies. 

This is appalling. 

This is appalling. 

If you need an attorney in Kentucky to help you resolve a financial crisis involving student debt, give me a call.  

What are your priorities for the Obama Administration for the next three years?

Kentucky Auto Fraud: Researching the Dealership

If you suspect you or your client is a victim of automobile fraud, one of the first things you will need to do is figure out who owns the dealership. This can be difficult because many dealerships are simply "doing business as" [name of dealership]. They are doing business under an assumed name while being owned by another company, partnership, or individual.  

The first place to look for ownership interests is the Kentucky Secretary of State's website. There, you can enter the name of the car dealership and, hopefully, find an active company, partnership, or certificate to do business under an assumed name.  

Consumer laws exist to protect Kentuckians from some car dealers' abusive sales tactics. 

Consumer laws exist to protect Kentuckians from some car dealers' abusive sales tactics. 

Unfortunately, sometimes that doesn't work. The next step is to file a Request to Inspect Public Records from the Kentucky Motor Vehicle Commission. I did this yesterday in a case I'm researching against a dealership that, I believe, wrongfully repossessed my client's car (and did so in a fraudulent, abusive, inhumane way). When I called the Motor Vehicle Commission, I asked how I would request the dealership's most recent application for a license to sell cars in Kentucky and was told that they could fax or mail me the Request to Inspect Public Records. 

"I's not available on your website?" I asked. 

"No. I can fax it or mail it to you."  

Here is a .pdf of the Request to Inspect Public Records from Kentucky's Motor Vehicle Commission. Use it to request the most recent application for a car dealer's license. Here is a copy of the blank application to become a car dealer in Kentucky. It will give you a sense of the information you will get by requesting the dealer's license application. 

Of course, if you are a consumer and you suspect you have been victimized by a car dealer through fraudulent or scammy tactics, you should consult a lawyer to determine what, if any, legal recourse you might have to fix the fraud, unwind the deal, or pursue the dealer for money damages. This is not the post to explain the many, many ways that car dealers can take advantage of consumers through odometer rollbacks, fraudulent omissions of material facts, scammy financing, yo-yo sales, and wrongful repossessions. This is just to say that you should contact a lawyer because laws exist to protect consumers from the predatory tactics some car dealers use to make a quick (and highly profitable) sale. 

Bonnie "Prince" Billy and Deli Radio

If you weren't at Bonnie "Prince" Billy's show last night to benefit the Network Center for Community Change, well, lo siento. 

But, if you don't want to miss great live music in Louisville (or anywhere), here is a radio station I made on my buddy Howie Cockrill's smoking-good website, Deli Radio, of all the bands coming to Louisville in the next two weeks.  Happy Monday. 

DeliRadio allows you to create custom playlists based on location and genre(s) to find live music where you live (or—and I use this a lot—where you're traveling to). WELCOME TO THE FUTURE.  

Kentucky Bicyclers: What are Your Worst Fears?

Riding my dad's old Raleigh ten-speed to my law office this morning, I started thinking about all the things that could go wrong for a bicycler, all the things that have  gone wrong for me. Being a bicycler is a lot like being a lawyer: it feels like the right thing to do, but seems fraught with more peril than is necessary. So, bicyclers, what do you fear when you hop in the saddle? (Because some of these events pose the risk of serious injury or death, when gauging your fears, weigh your perceived likelihood of the event occurring multiplied by the consequences of that event's occurrence.)

I'll tally these answers up and report back next week.